Privacy Policy - HiQuest Edge

Your data privacy and security matter to us


This Privacy Policy describes how data is collected, used, processed, stored, and protected exclusively for the HiQuest Edge product. HiQuest Edge is an AI-powered assessment and evaluation engine operating under the HiQuest.Cloud platform. This policy applies only to HiQuest Edge and does not govern other products or services that may exist under HiQuest.Cloud.

1. Product Scope and Applicability

This policy applies solely to users, institutions, and organizations using HiQuest Edge. While HiQuest Edge is delivered through the HiQuest.Cloud platform, all data handling practices described here are specific to the HiQuest Edge product and its assessment-related functionality.

2. Nature of the Product

HiQuest Edge is designed to provide AI-assisted mock tests, assessments, automated evaluations, performance analytics, and learning insights. The product is intended strictly for educational, training, and assessment-support purposes and is not designed to make legal, employment, admission, medical, or financial decisions.

3. Scope of Data Collection

HiQuest Edge collects only assessment-related and usage-related data necessary for its core functions. This includes answers submitted by users, question attempts, response accuracy, time taken, mistake patterns, improvement trends, session activity, and system interaction data. Personal data unrelated to assessment delivery is not intentionally collected.

4. Purpose of Data Usage

Collected data is used strictly to operate and improve HiQuest Edge. This includes AI-powered question generation, adaptive difficulty adjustment, automated evaluation, explanation generation, performance feedback, progress tracking, and product quality enhancement. Data is not used for advertising, sales profiling, or non-educational commercial purposes.

5. AI Processing and Automated Analysis

HiQuest Edge uses artificial intelligence and algorithmic systems to analyze assessment data and generate feedback and insights. These AI processes are supportive in nature and do not constitute automated decision-making with legal or similarly significant effects on users. Outcomes generated by HiQuest Edge are advisory and educational.

6. External AI Services

Certain AI capabilities of HiQuest Edge may rely on external AI service providers or APIs. Data processed through such services is handled in accordance with applicable laws and the data protection and usage policies of those providers. HiQuest.Cloud does not permit external providers to independently retain, reuse, or exploit HiQuest Edge user data.

7. Data Sharing and Disclosure

HiQuest Edge does not sell, rent, license, or trade user data. Data may be disclosed only when required by applicable law, legal process, regulatory authority, or when necessary to protect the lawful rights, security, or integrity of the product and its users.

8. Data Security

Reasonable and industry-standard technical and organizational safeguards are implemented to protect HiQuest Edge data from unauthorized access, loss, misuse, alteration, or disclosure. Access to data is restricted to authorized systems and personnel solely for product operation and improvement.

9. Data Retention and Deletion

Assessment and usage data is retained only for as long as necessary to deliver HiQuest Edge services, support learning continuity, and meet legal or regulatory obligations.Users may request deletion or anonymization of their data, subject to technical feasibility and applicable law.

10. Anonymized and Aggregated Data

HiQuest.Cloud may use anonymized or aggregated data derived exclusively from HiQuest Edge for internal analytics, benchmarking, research, and improvement of assessment methodologies. Such data cannot be used to identify individual users.

11. User Rights

Users have the right to access their assessment data, request correction of inaccuracies, and request deletion or estriction of data processing, subject to applicable data protection laws. Requests will be handled within a reasonable timeframe.

12. Children and Institutional Use

HiQuest Edge does not knowingly collect personal data from children without appropriate parental, guardian, or institutional consent. Institutional or school deployments may be governed by additional agreements consistent with applicable laws.

13. Legal Compliance

HiQuest Edge is designed to comply with applicable data protection and information technology laws, including Indian data protection regulations and generally accepted global privacy principles. Additional safeguards may be implemented where required by jurisdiction.

14. Limitation of Responsibility

HiQuest Edge provides AI-assisted educational assessment tools. While reasonable efforts are made to ensure reliability, the platform does not guarantee examination results, rankings, admissions, certifications, or performance outcomes. Use of HiQuest Edge is subject to the applicable Terms of Service.

15. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in technology, legal requirements, or product features. Continued use of HiQuest Edge after updates constitutes acceptance of the revised policy.

16. Operating Entity and Payments

HiQuest Edge is operated and managed by Handson System. All subscriptions, fees, and payments related to HiQuest Edge are processed in the name of Handson System through authorized banking and payment channels. User financial and transaction-related information is handled in accordance with applicable laws and is used solely for billing, accounting, compliance, and service delivery purposes.

This Privacy Policy establishes clear, transparent, and lawful data handling practices exclusively for the HiQuest Edge product under the HiQuest.Cloud platform.